The Return Request form is an optional step. The form is created in the warehouse where the stock exists. For return codes other than Tracking codes, stock must exist for it to be added to the request. It’s not required that it be the stock that has been received from the creditor the request is being created for. Physical inventory items can be added from a purchase order by clicking Add from PO or manually selected / entered in the grid. A dialog box for stock line selection is automatically displayed when Qty Requested is entered. Stock is not taken at this point, only serial number details and costings are noted. Once activated, the form is disabled and further changes are not permitted.
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